Project Manager - Ecommerce

Chicago / Full Time / 3 Open Positions
Who We Are
Pivofy is a Chicago-based boutique collective specialized in implementing end-to-end ecommerce solutions for D2C, B2C and B2B e-commerce companies. We build functional, state of the art, high-performing and results-driven e-commerce websites. 

We're considered leading Shopify & e-commerce industry experts but, above all, we take pride in our reputation as ethical and decent humans. We commit on three basic principles when we take over a project: We deliver on scope, on time and on budget. We guarantee 100% client satisfaction, and our reviews and references speak volumes about our track record. 

We have been producing results with Shopify Plus since 2013, and we also implement and have partnerships with other platforms such as ReCharge, Smile, Gorgias, Yotpo, Klaviyo and ShipStation to name a few. Our services include web design, custom development, platform migrations, subscription implementation and B2B implementations. We take full ownership of projects and work directly with partners and vendors to meet the goals and expectations defined by our clients.
A few points on culture
  • We are not an agency and never will be. We are an extension of our clients’ teams. 
  • We don’t have hierarchies. 
  • We value freedom and independence. 
  • We should enjoy working together.
  • We don’t like or tolerate BS.
We are looking for two project managers with e-commerce experience to join our growing team.
What You'll Do
  • Work with clients to define, detail and strategize the scope of work
  • Schedule weekly meetings with clients and manage the relationship with their teams
  • Document the process, scope, tasks and timelines through Basecamp 
  • Take full ownership of of the project and deliver on schedule
  • Work with our technical partners and platforms to solve issues or challenges
  • Provide ecommerce consulting on improving ecommerce KPI and the ecommerce tech stack
  • Design basic wireframes to clarify to the client and internal teams the UX strategies and directions
  • Handle hands-on store management requirements: setups, configurations, data entry, app installs, etc. 
  • Perform quality assurance before the project is delivered to clients
  • Work with our technical and creative teams to identify and produce adequate and efficient solutions 
  • Support client with instructions and documentation for self-management of store and third parties 
Our Ideal Candidate
  • Solid e-commerce experience: Understands all aspects of e-commerce very well, including how disciplines are aligned with each other.
  • Strong experience with Shopify: Has an intimate understanding of the platform, its technology and its ecosystem of apps. 
  • Good user experience design: Knows and stays updated on user experience trends, conversion rate and e-commerce optimization strategies.
  • Problem solver & detail oriented: Identifies red flags and connects the dots quickly to keep projects on track.
  • Emotionally intelligent: Good listener, self-aware, receptive to feedback and has the ability to develop a relationship with different people
  • Agency project management experience: 3+ years 
Compensation and Benefits
  • Competitive Salary
  • 21 Days PTO + Earned Seniority
  • Health Benefits
  • Yearly company retreat
  • Education and Professional Development Bonuses
Want to join us? Fill the application below!